We guarantee that you will receive a product free of defects or we will replace it! In the event that an item is damaged or defective, please contact us within seven days of delivery for assistance.

Once that timeframe expires, we cannot replace an order damaged in transit. Every order is designed, printed and made to order for the customer.

Once your order has been submitted; NO changes, cancellations, returns or exchanges can be made.

Monogram initials not stated in the correct order, misspelled text or bad grammar will not be refunded or reprinted if a proof is not requested.